The following policies are in place to protect Baby Candy customers and to ensure a wonderful
experience on our site.
Privacy
All personal information collected at this site will be kept confidential and will not be used in inappropriate ways. Protecting your privacy is our priority therefore, we will never sell your personal information. We will only disclose your personal information with our service providers and as described in this privacy policy. The Baby Candy order form requires customers to provide certain personal information when they purchase a product. We collect customers' information like name, email address, phone number, mailing and billing address, including financial information like credit card numbers in order to process orders. We will use your email address as the primary form of contact for notifying you of your order status. However, certain situations may be better communicated via a personal phone call such as a delay in your order shipment.
Special Offers and Communications
From time-to-time we conduct contests, drawings and surveys on our site and through our newsletter "The Scoop". To participate, we may ask for demographic information information such as age, gender, and zip code. Participation in these contests and surveys is completely voluntary and you have a choice whether or not to disclose this information. We use this information only to help provide a better shopping experience for you. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's email address and your email address. We will automatically send your friend a email from you inviting him or her to visit our site.
We post testimonials and customer photos on the "Our Babies" testimonial page. We receive permission to post both the testimonial and the photos prior to uploading them to BabyCandyStore.com. If you would like either removed at any time, please contact us and we will be happy to do so.
Baby Candy occasionally sends information on products, services, special deals, and promotions via email. You are given the opportunity to "opt-out" of having your personally identifiable information used for certain purposes. If you no longer wish to receive our newsletter or promotional communications, you may opt-out of receiving them by contacting customer service.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Because the security of your personal information is a high priority, we have taken steps to ensure that it is processed confidentially, accurately and securely. Our web site uses encryption technology to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our store kiosks also operate over a private, secure network.
Terms of Use
You understand and agree that Baby Candy shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Through this website you are able to link to other websites which are not under the control of Baby Candy. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Once you have used these links to leave our site, note that we do not have control over those other websites and that such sites are not governed by this privacy statement.
Every effort is made to keep the website up and running smoothly. However, Baby Candy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Return/Refund Policy
Baby Candy will make an exchange or credit to your account for any items you are not completely satisfied with. Please call Customer Service at the phone number below if you wish to return or exchange your purchase. All items must be returned to Baby Candy within 14 days of receipt in new, unworn and good condition. Ship items to the address below prepaid and insured (shipping and handling is non-refundable). Please note that personalized items and sale items cannot be exchanged or returned.
Baby Candy
P.O. Box 461292
Aurora, CO 80046
1-800-491-7908
Customer Service Contact
info@babycandystore.com
Phone: 1-800-491-7908 Fax: 1-800-491-7908
Copyright
This website and its content is copyright of Baby Candy - © Baby Candy 2007. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited except with our written consent.
Baby Candy Physical Address:
18436 E. Bethany Place
Aurora, CO 80013
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